hl.service
For your questions and requests we are at your disposal.
Please contact us at 0049-7822-789 149 0.
We also welcome e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or use our contact platform on this page.

How to order:
- In our Internet shop
- By phone: 0049-7822-789 149 0
- By fax:     0049-7822-789 149 2
- By Post:      Janoschik Holz-Spiel-Design, Ivan Vanecko
Südend 8 77966 Kappel-Grafenhausen

Delivery Service ( for the retailer):
We ship worldwide. For detailed information please contact us by phone or mail. Many products are available for immediate shipment.
Due to the diversity of our range, delivery times depend on the product, usually we deliver within 3-5 working days, in case of items not in stock, will it be around 14-30 days.
All our items are individually wrapped.
With a larger order quantity, we have the following system to help you keep costs as low as possible:

Wheel Scooter:
The wheel Scooter are individually  packaged, but two adjacent Scooter will be bound together. That you´ll pay only once the transport costs for 2 products. Therefore  is it advisable to order even numbers of the products.

Rocking Animals:
The rocking animals can only be packed single.

Children Chest:
Small chests can be tied together in pairs, large chests only individually.

Coin Boxes:
Our Coin box is also individually wrapped, 8 pieces, find space in a large package. This package can be connected to a second one for a order about 16 coin boxes.

Minibox/Sharpener:
Our smaller items will be packed together with the bigger products. For pure "mini-order" is an individual package, size of the packaging varies according to order quantity.
Pulling Animals:
As with the Miniboxes/Sharpener we proceed with the pulling animals.

Fairytale Furnitures:
Our fairy furniture will be normally individually packaged and shipped. For larger quantities, depending on the arrangement.
*Because all products are handmade to 80%, it is possible that light colour divergences can appear compared with the illustrated products.

Price per package in Germany, € 6 .-

Price per package in the EU's € 12 .-

International Shipping by arrangement

For us it is very important that you with pleasure buy at Janoschik shop. For problems, questions or needs, we are at your disposal at any time
Since all products are made of 80% by hand, it is possible that slight color variations may occur from the pictured products.

Terms and conditions:
Our General Terms and Conditions apply. You can find these on our website under the imprint of sales, delivery and payment conditions.